Japan Airlines Awards

Japan Airlines has been recognized by numerous external evaluating agencies for its quality and performance, utilizing such evaluation indicators for further engaging in CSR initiatives.

List of Awards granted to Japan Airlines

Japan Airlines Receives WORLD CLASS 2022 Award and Accreditation by APEX

■ JAL has earned the new WORLD CLASS 2022 award by APEX (Airline Passenger Experience Association, a global non-profit organization, following a comprehensive audit of the airline including its safety, well-being and sustainability. ■ In addition to its services, JAL has been recognized as a world’s top-tier airline for infectious disease control and SDGs initiatives.

5 Star Airline. World best economy class 2021. Best Economy Class Airline Seat 2021

Japan Airlines was awarded by customers for featuring the World’s Best Economy Class and the Best Economy Class Airline Seat at the Skytrax 2021 World Airline Awards. Results are based on Skytrax’s surveys of more than 13 million travelers from over 100 countries.

Japan Airlines Certified with 5-Star COVID-19 Airline Safety Rating by Skytrax

Japan Airlines (JAL) has been certified by Skytrax with a 5-Star COVID-19 Airline Safety Rating, becoming one of the few airlines worldwide to achieve the accolade. The Skytrax COVID-19 Rating is a trusted assessment and certification of airline health and safety measures during the coronavirus pandemic that is based on professional and scientific investigation of the standards being provided by an airline at the airport and onboard flights.

Japan Airlines Successfully Receives Diamond Certification by APEX Health Safety powered by SimpliFlying

Japan Airlines (JAL) became the first airline in Japan to successfully receive Diamond Certification for providing the highest levels of safety measures throughout the travel experience. The inaugural audit was conducted by the Airline Passenger Experience Association (APEX) and SimpliFlying, in which the respective organizations evaluated and validated JAL`s COVID-19 safety measures through an extensive 58-point checklist. According to the audit, there are three levels in its certification process and airlines are rated as Gold, Platinum or Diamond status. An airline that exceeds in every category is awarded a Diamond Certification, which Japan Airlines successfully achieved in the inaugural health safety audit.

Japan Airlines Named the Best Airline in Japan for the 4th consecutive year

Tripadvisor, the world’s largest travel site* and well-known for offering reviews from million of travelers, announced its “2020 Travelers’ Choice Awards for Airlines” based on the airline reviews submitted on Tripadvisor, and Japan Airlines has been chosen as the “Best Airline” in Japan.

Best Trans-Pacific Airline 2019 & Best Airline to Japan 2019 (both for the 3rd consecutive year)