About JAL

The country’s largest airline, Japan Airlines (JL) is headquartered in Tokyo. It flies non-stop to about 60 domestic destinations and more than 30 international destinations in Asia, Europe, Oceania, North America and South America. JL is part of the oneworld alliance and also has codeshare arrangements with about 30 other airlines. The airline has four … Read more About JAL

Information for Passenger requesting Emergency Exit row seat

In accordance with a directive issued by the Japanese Ministry of Land, Infrastructure, Transport and Tourism, from April 1, 2009, emergency exit row seats will be limited to passengers that satisfy all the conditions below. (Directive released on 3rd of July, 2008 . Effective on/after 1st of April, 2009). Your kind understanding and cooperation is … Read more Information for Passenger requesting Emergency Exit row seat

Be aware of the illegal sale of airline tickets

Thank you for your patronage of Japan Airlines.It has come to our attention that there have been cases of Japan Airlines tickets being sold illegally through internet auctions and other means. Examples: An airline ticket that was issued with name of non-onboarding passenger An awards ticket that was issued to a person who was not … Read more Be aware of the illegal sale of airline tickets

Japan Airlines Revises June 2020 International Schedule in Response to COVID-19

Japan Airlines (JAL) today announced revisions to its flight frequency plans for the month of June 2020. Based on the announced plan, JAL will reduce approximately 96% of its international services through June 30, 2020. Additional services for the current month of May 2020 have also been reduced as shown below. While commercial passenger flights … Read more Japan Airlines Revises June 2020 International Schedule in Response to COVID-19

JAL Group Announces FY2019 Consolidated Financial Results

Summarizing the business environment for FY2019 U.S.-China trade frictions continued to have lingering effects for the cargo business. The airline was forced to cancel numerous flights during the autumn of 2019 due to natural disasters, including a set of super typhoons that affected the entire nation of Japan. Although the Japanese government raised the level … Read more JAL Group Announces FY2019 Consolidated Financial Results

JAL Group to Practice Social Distancing on Japan Domestic Flights in Response to COVID-19

In order to prevent the spread of the novel coronavirus and to maintain a safe and secure environment, the JAL Group has reduced scheduled services, while adopting a wide range of actions to provide customers peace of mind during air travel. As part of these measures, Japan Airlines today announced an initiative to provide more … Read more JAL Group to Practice Social Distancing on Japan Domestic Flights in Response to COVID-19

JAL Cargo Fuel Surcharge for the Month of May 2020

Japan Airlines (JAL) has requested for approval from Japan`s Ministry of Land, Infrastructure, Transport and Tourism (MLIT) to revise its international cargo fuel surcharge for flights departing Japan from May 1, 2020. JAL adjusts its cargo fuel surcharge levels on a monthly basis by using the one-month average fuel price of Singapore kerosene of the month … Read more JAL Cargo Fuel Surcharge for the Month of May 2020

Japan Airlines Launches CHAMP’s End-to-End Digitalization Platform for Domestic Cargo Operations

Working closely with CHAMP Cargosystems (CHAMP), its principal cargo IT systems partner, Japan Airlines (JAL) has successfully launched an advanced digitalization platform, designed to revolutionize the cargo processes – initially across the airline’s busy domestic network, whilst simultaneously delivering major benefits to the carrier’s valued customers. Built on CHAMP’s Open Cargo Platform (OCP), the solution, … Read more Japan Airlines Launches CHAMP’s End-to-End Digitalization Platform for Domestic Cargo Operations

Japan Airlines Revises May 2020 International Schedule in Response to COVID-19

Japan Airlines (JAL) today announced revisions to its flight frequency plans for the month of May 2020. Based on the updated plan, JAL will reduce approximately 94% of its international services through May 31, 2020. Also, additional services for the month of April 2020 have been reduced as shown below. While commercial passenger flights will … Read more Japan Airlines Revises May 2020 International Schedule in Response to COVID-19

Japan Airlines Reduces Domestic Services between March 29-April 5

Based on the impact of the coronavirus and travel demand, Japan domestic services will be reduced between March 29 and April 5, 2020. An optional flight will be offered for those customers holding a ticketed reservation. We sincerely apologize for any inconvenience but would like to ask for our customer`s understanding. Reduction of Japan Domestic … Read more Japan Airlines Reduces Domestic Services between March 29-April 5